Bathe private alpha · run by bathe · this page is available without signing in.
Bathe is an experimental conversation tool. It is not therapy, healthcare, counselling or an emergency service. It can misunderstand you or say something unsuitable. It cannot keep you safe, contact anyone or arrange help. It does not monitor conversations for emergencies and nobody is alerted by anything you write.
Do not wait for Bathe, or for a reply from us, in an emergency.
The alpha is run by bathe. For access problems, a lost sign-in key, a concern about a reply, or to withdraw: hello@bathestudio.com (Every day; replies within hours. This is not an emergency support service.). Messages are read by a person, not monitored around the clock, and this is not a crisis line.
Helping improve Helen is optional, and you choose for each conversation. If you choose it, the messages you send and Helen’s replies in that conversation are saved for up to 14 days from when it starts, so that people at bathe can read them to improve Helen. They are not used to train AI models, published, or shared outside bathe. You can turn review off at any time, which stops anything more being saved, and you can delete what was saved. Saved conversations are stored on our hosting provider’s servers in the EU; its daily backups may keep a copy for at least seven days, and we have not verified exactly when those copies are erased. If you keep a conversation private, bathe doesn’t keep it.
A conversation lasts only while you are using it. It ends, and cannot be brought back, when you:
Refreshing or closing the page also clears it from your screen. If Bathe restarts while you are using it, the text on your page stays there until you leave the page: use Save conversation first, then sign in again and start a new matter. For planned updates, we first pause new replies so that any reply being written can finish; you will see a message that Bathe is restarting. An unplanned restart — for example maintenance by the hosting provider, or a fault — can cut off a reply that is being written. If that happens you will be told the reply was lost, your typed message stays on the page, and the alpha pauses for everyone until we have checked what happened.
Monitoring may save separate review records under your explicit agreement. It does not create a personal download for you. Save conversation downloads a copy to your device, as readable text or as an exact structured file. You can include an unsent draft if you tick the box. On a phone, look in your Downloads or Files app. If a download does not work, use Preview exact export and copy the text. Files you download stay on your device until you delete them.
Use one device at a time. Signing in on another device replaces your previous sign-in. Before switching, use Save conversation on the first device for each product you want to keep and check that the downloads open. Each conversation stays on the first device and does not transfer to the other device. Starting a New matter ends the previous matter for your account in that product only. A saved copy is for you to read, not something Bathe automatically restores.
Taking part is voluntary. There is no required topic, frequency or feedback, and you can stop at any time without giving a reason. Delete account (top of the conversation page) immediately removes your access and any live conversation. You can also ask us to do it. Afterwards, a usage record with no conversation text remains, so the trial’s limits still apply. Deleting your account also removes its live monitoring records. Completed reviews cannot be undone. Hosting backups have no verified final erasure date; restored review records remain quarantined pending independent deletion reconciliation. For Football, OpenAI's abuse-monitoring retention is normally up to 30 days, with legal or safety exceptions; for Work, Anthropic deletes API data within 30 days, with the same Usage Policy and legal exceptions. Files you downloaded are yours to delete.
There is no fixed number of messages or replies. The private trial still has overall usage safeguards. A very long conversation can reach its technical length limit; nothing is silently removed from it. You can save it and start a new matter. If you see “You’ve reached the limit for this private trial”, Bathe stops replying to you, but your text, Save conversation and this page still work. The trial can also be paused for everyone if anything goes wrong.
Use this to write down an access or product concern. You don’t need to include any of your conversation. You can choose to add an excerpt. This page sends nothing to anyone: preview or download the note, then send it to hello@bathestudio.com yourself if you wish.