Terms: Helen, by bathe

These terms apply when you use Helen at talktohelen.com. Helen is run by bathe. Contact: hello@talktohelen.com.

What Helen is

Helen is an experimental AI for business owners, in early alpha. It's free while we test it. It can be wrong, and it may change, pause or stop at any time.

Who can use it

• You must be 18 or over, and using Helen for your own business or work.
• One account per person, with your own email address. Keep your sign-in links to yourself.

Not advice, and not for emergencies

• Helen isn't legal, tax, financial, medical or other professional advice. Check anything important with a qualified professional before you act on it.
• Helen isn't an emergency service. If you or someone else is in danger, call 999 (or your local emergency number). Information and help lists other places to get support.

Using it fairly

Please don't use Helen for anything unlawful or harmful, try to break or overload it, get around its limits, or share other people's personal details beyond what you need to talk about your business.

Your conversations

Your conversations are private unless you choose to share one for review. The privacy notice explains what we keep and for how long.

Limits

• We may limit how much each person can use Helen, keep a waiting list, or end anyone's access, for example to keep the alpha safe or within budget.
• We provide Helen as it is, without promises that it will be accurate, available or suitable for any purpose. As far as the law allows, we aren't liable for decisions you make using it. Nothing here limits rights you have that the law doesn't allow us to limit.

Changes

We may update these terms as the alpha develops. If a change matters, we'll say so on this page before it applies.

These terms are governed by the law of England and Wales.

Last updated 7 November 2026 · Privacy · Information and help